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Privacy Policy

Last updated: January 2026

1. Information We Collect

We collect information you provide directly, including account details (name, email, company), prospect and customer data you import, and usage data from your interactions with Fire-OS.

2. How We Use Your Information

We use your information to provide and improve the Service, power AI agent actions, generate analytics and insights, communicate with you about your account, and ensure security and prevent fraud.

3. AI Processing

Fire-OS uses AI models to analyze your data and automate workflows. This includes processing emails, analyzing call transcripts, generating recommendations, and executing approved actions. All AI processing is subject to your configured trust level.

4. Data Storage and Security

Your data is stored securely using industry-standard encryption. We use Supabase for database services with row-level security. Access to your data is restricted to authorized personnel only.

5. Data Sharing

We do not sell your personal information. We may share data with service providers who assist in operating Fire-OS (e.g., email delivery, voice services) under strict confidentiality agreements.

6. Your Rights

You have the right to access, correct, or delete your personal information. You can export your data at any time through the dashboard. To exercise these rights, contact privacy@fire-os.com.

7. Cookies and Tracking

We use essential cookies for authentication and session management. We use analytics to understand how the Service is used and improve it. You can control cookie preferences in your browser settings.

8. Contact Us

For privacy-related questions or concerns, please contact our Data Protection Officer at privacy@fire-os.com.